SHIPPING & DELIVERY POLICY

Last updated: 8 August 2026

Thank you for shopping with Lara Global Shop. We aim to make your delivery experience as simple and reliable as possible. Please read the information below regarding order processing, delivery, tracking and shipping charges.

1. Order Processing

Orders are normally processed within 2–3 business days after your order has been confirmed.

Orders are not normally processed on weekends or UK public holidays. During busy periods, promotions or seasonal events, processing times may occasionally be longer.

Once your order has been dispatched, you will receive a confirmation email containing the available tracking information.

2. UK Delivery

We currently offer standard delivery to customers throughout the United Kingdom.

Estimated delivery time for standard UK orders is normally 5–10 business days after dispatch.

Delivery times are estimates rather than guaranteed dates and may occasionally be affected by circumstances outside our reasonable control.

3. Free UK Delivery

Free standard UK delivery is available on orders over £40.

Orders of £40 or less may be subject to a delivery charge. Any applicable delivery charge will be clearly displayed at checkout before you complete your purchase.

4. Order Tracking

Where tracking is available, you will receive a dispatch confirmation email containing your tracking number or tracking link.

Please allow up to 24–48 hours after dispatch for tracking information to become active or update within the carrier's system.

5. Multiple Parcels

In some circumstances, products within the same order may be dispatched separately.

If your order is sent in multiple parcels, you may receive separate tracking information and the parcels may arrive on different days. You will not be charged additional delivery fees solely because an order has been divided into multiple parcels.

6. Delivery Address

Customers are responsible for providing a complete and accurate delivery address when placing an order.

Please check your delivery details carefully before completing your purchase.

If you notice an error after placing your order, contact us as soon as possible at carlos.alexandre@laraglobalshop.com. We will try to assist where possible, but we cannot guarantee that an address can be changed once an order has entered processing or has been dispatched.

7. Delayed Orders

Occasionally, deliveries may be delayed due to circumstances such as high seasonal demand, carrier disruptions, adverse weather, customs procedures or other events outside our reasonable control.

If your order appears to be significantly delayed, please contact us and we will assist you in checking its delivery status.

8. Lost, Damaged or Incorrect Orders

Please inspect your order when it arrives.

If your parcel is lost in transit, arrives damaged, or you receive an incorrect item, please contact us as soon as possible at carlos.alexandre@laraglobalshop.com, including your order number and, where relevant, photographs of the item and packaging.

We will assess the issue and provide an appropriate solution in accordance with applicable consumer law.

Your statutory rights are not affected.

9. International Delivery

We may offer delivery to selected countries outside the United Kingdom. Available destinations, delivery charges and applicable shipping options will be displayed at checkout.

International delivery times may vary depending on the destination, carrier and customs procedures.

International orders may be subject to customs duties, import taxes or other charges imposed by the destination country. Where applicable, these charges may be the responsibility of the recipient unless otherwise stated at checkout or required by applicable law.

10. Returns & Refunds

Returns, cancellations and refunds are handled separately under our Returns & Refunds Policy.

Please review that policy before requesting a return.

11. Contact Us

If you have any questions about your order, delivery or tracking information, please contact:

Lara Global Shop
Email: carlos.alexandre@laraglobalshop.com