Privacy policy
PRIVACY POLICY
Last updated: 8 August 2026
Lara Global Shop operates this online store and website, including the related information, content, features, tools, products and services offered to you (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy explains how Lara Global Shop collects, uses, stores and discloses your personal information when you visit or use our website, make a purchase, communicate with us, or otherwise interact with our Services.
Please read this Privacy Policy carefully. By using our Services, you acknowledge that you have read and understood how your personal information is handled as described below.
1. PERSONAL INFORMATION WE COLLECT
Depending on how you interact with our Services, we may collect or process the following categories of personal information:
• Contact information, including your name, email address, telephone number, billing address and delivery address.
• Order and transaction information, including products purchased, returned or cancelled, order history and transaction details.
• Payment information required to process your transactions. Payment information may be processed by Shopify and/or our authorised payment providers.
• Account information, where you choose to create a customer account.
• Communications you send to us, including customer service enquiries and requests.
• Device and technical information, including your IP address, browser, device type and network information.
• Website usage information, including how you browse and interact with our website, products and Services.
• Marketing preferences and information about your interactions with our marketing communications.
2. HOW WE COLLECT PERSONAL INFORMATION
We may collect personal information:
• directly from you when you place an order, create an account, contact us or otherwise provide information to us;
• automatically when you visit or interact with our website, including through cookies and similar technologies;
• from Shopify and service providers that help us operate our store; and
• from other partners and third parties where permitted by applicable law.
3. HOW WE USE YOUR PERSONAL INFORMATION
We may use your personal information to:
• process and fulfil your orders;
• process payments and transactions;
• arrange delivery of your purchases;
• manage returns, refunds and exchanges;
• provide customer service and respond to enquiries;
• create and manage customer accounts;
• maintain and improve our website and Services;
• personalise your shopping experience;
• detect and prevent fraud, misuse and security threats;
• send marketing communications where permitted by law and according to your preferences; and
• comply with our legal and regulatory obligations.
4. SHOPIFY
Our online store is powered by Shopify. Shopify processes certain personal information to provide and improve the ecommerce services that enable us to operate our store.
Information you provide through our website may therefore be processed by Shopify and its authorised service providers in accordance with their applicable privacy practices.
Shopify and its service providers may process information in countries other than the country in which you live.
5. HOW WE SHARE PERSONAL INFORMATION
We may share personal information where reasonably necessary with service providers that help us operate our business, including:
• Shopify;
• payment processors;
• delivery and fulfilment providers;
• technology and hosting providers;
• customer support providers;
• analytics providers; and
• marketing and advertising providers, where applicable.
We may also disclose information where required by law, regulation, court order or other valid legal process, or where reasonably necessary to protect our rights, customers or Services.
We do not disclose personal information to third parties except as described in this Privacy Policy or where otherwise permitted or required by law.
6. MARKETING COMMUNICATIONS
Where permitted by applicable law, we may use your contact information to send you news, offers, product information and other marketing communications.
You can unsubscribe from promotional emails at any time by using the unsubscribe link included in our emails.
If you unsubscribe from marketing communications, we may still send you non-promotional communications relating to your orders, account, transactions or customer service enquiries.
7. COOKIES AND SIMILAR TECHNOLOGIES
We and our service providers may use cookies and similar technologies to operate our website, remember your preferences, understand how visitors use our Services, improve website performance and, where applicable and permitted, provide personalised advertising.
Where required by applicable law, non-essential cookies will be used in accordance with your consent choices.
You can manage applicable cookie preferences through the privacy or cookie controls provided on our website and through your browser settings.
Please refer to our Cookie Policy for further information.
8. INTERNATIONAL DATA TRANSFERS
As we use Shopify and other international service providers, your personal information may be transferred to, stored or processed in countries outside the United Kingdom or European Economic Area.
Where applicable, appropriate safeguards will be used for international transfers as required by relevant data protection legislation.
9. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing our Services, maintaining appropriate business and transaction records, resolving disputes and complying with legal, tax and regulatory obligations.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
10. SECURITY
We take reasonable organisational and technical measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
You are responsible for keeping any account credentials confidential and should not share your password or other account access information with anyone.
11. CHILDREN’S PRIVACY
Our Services are not intended for children, and we do not knowingly collect personal information from children who are not legally permitted to provide such information.
If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.
12. YOUR PRIVACY RIGHTS
Depending on where you live and subject to applicable law, you may have rights relating to your personal information, including the right to:
• request access to the personal information we hold about you;
• request correction of inaccurate or incomplete information;
• request deletion of your personal information in certain circumstances;
• request restriction of certain processing;
• object to certain processing;
• receive certain personal information in a portable format; and
• withdraw consent where processing is based on your consent.
These rights are not absolute and may be subject to legal exceptions.
To exercise an applicable privacy right, please contact us using the email address provided below. We may need to verify your identity before completing your request.
13. UK AND EEA CUSTOMERS
If you are located in the United Kingdom or European Economic Area, you may have additional rights under applicable data protection legislation.
Where we rely on consent to process your personal information, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.
You may also have the right to lodge a complaint with the relevant data protection supervisory authority if you believe that your personal information has been processed unlawfully.
14. THIRD-PARTY WEBSITES
Our website may contain links to websites or services operated by third parties.
We are not responsible for the privacy, security or content practices of third-party websites. We recommend reviewing the privacy policies of any third-party website you visit.
15. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes to our business practices, Services, legal requirements or other operational reasons.
When changes are made, we will update the “Last updated” date at the beginning of this Privacy Policy and provide any additional notice required by applicable law.
16. CONTACT US
If you have any questions about this Privacy Policy, our privacy practices, or would like to exercise any applicable privacy rights, please contact us:
Lara Global Shop
Email: carlos.alexandre@laraglobalshop.com
For the purposes of applicable data protection laws, Lara Global Shop is responsible for the processing of personal information as described in this Privacy Policy.